Privacy Policy
Effective Date: November 26, 2025
This Privacy Policy describes how Cosmitra LLC ("Cosmitra," "we," "us," or "our") collects, uses, and discloses your information when you use our website, mobile application, and related services (collectively, the "Service").
Confirm Your Consent
To continue using Cosmitra you must accept our latest Terms & Conditions and the Entertainment Disclaimer (version 2024-12-02). Please review the policies linked above before proceeding.
Acceptance applies to both the Terms & Conditions and the Entertainment Disclaimer.
1. Information We Collect
We collect information directly from you when you use the Service, as well as automatically when you access the Service.
A. Information You Provide Directly
This information is essential for calculating your personalized charts and providing accurate Vedic guidance.
- Registration Data: Name, email address, password.
- Astrological Data (Sensitive): Date of Birth, Time of Birth, and Place of Birth.
- Chat Content: Messages, questions, and responses exchanged with the Service (AI chat).
- Payment Information: If you subscribe to Cosmitra Unlimited, your payment details (credit card number, billing address) are collected and processed by our third-party payment processor (e.g., Razorpay/Stripe). We do not store full credit card numbers.
B. Information Collected Automatically
- Usage Data: Details of your access to and use of the Service, including traffic data, logs, access times, and how you interact with content.
- Device and Connection Information: IP address, operating system, browser type, and mobile device identifiers.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Service Delivery: To calculate personalized Vedic astrology charts, generate reports, and provide tailored guidance and responses through the chat interface.
- Account Management: To manage your account, process subscription payments, and communicate with you regarding your service or policy updates.
- Service Improvement: To analyze usage trends, monitor and improve the performance of our AI guidance algorithms, and develop new features.
- Marketing and Communications: To send you promotional materials about new services or features, if you have opted in.
- Security and Compliance: To detect, prevent, and respond to fraud, abuse, and other unlawful activities, and to comply with legal obligations.
3. Sharing and Disclosure of Your Information
We do not sell your personal information. We do not use your data to train AI models. We may share your information with the following parties:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data hosting (cloud services), analytics, and email delivery. These providers are obligated to protect your data.
- Legal Compliance: If required by law, court order, or governmental request, we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
4. Data Retention and Security
Data Retention: We retain your account and Astrological Data for as long as your account remains active. If you delete your account, we will delete your personal data, though we may retain anonymized or aggregated data for analytical purposes.
Security: We implement technical and organizational measures to protect your personal information against unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access/Review: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data (e.g., correcting a mistake in your Time of Birth).
- Deletion: Request that we delete your personal data.
- Opt-Out of Marketing: Opt-out of receiving promotional emails from us at any time via the unsubscribe link in the email.
To exercise these rights, please contact us at the email address provided below.
6. Children's Privacy
The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18 without parental consent, we will take steps to delete that information promptly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: